Terms of Service
Last updated: May 2026
Gonzcat Digital
Bligh Park, NSW, Australia
hello@gonzcatdigital.com.au
By using our website or hiring us for services, you agree to these terms. If you do not agree, do not use the site or our services.
1. Services
Gonzcat Digital provides digital services for Australian businesses, including:
- Website design and development
- Website hosting and maintenance
- Local SEO and search visibility
- Business automations
- Reputation and review management
- Related consulting and support
The exact scope for your project or subscription will be set out in your plan, proposal, or agreement with us.
2. Website Use
Use our website for lawful purposes only. You must not:
- Break any applicable laws or regulations
- Try to access our systems or data without permission
- Transmit viruses, malware, or other harmful code
- Scrape, copy, or republish site content without permission
- Use the site to send spam or unsolicited messages
We use cookies as described in our Privacy Policy. By using the site, you agree to that.
3. Billing and Payment
3.1 Pricing
Prices are shown on our website or agreed in writing when you sign up. Unless we say otherwise, prices are in Australian Dollars (AUD) and include GST where applicable.
3.2 Monthly plans
Most of our services run on a monthly subscription. Payment is due in advance each month from your start date.
3.3 One-off or project fees
Setup fees, project fees, or add-ons quoted separately will have payment terms on your proposal or invoice.
3.4 Failed payments
If a payment fails, we may retry it and will get in touch with you. Ongoing non-payment can lead to suspension or cancellation of services.
3.5 Price changes
We may change our prices with reasonable notice. If you are on a monthly plan, we will tell you before any increase hits your account.
4. Cancellation
4.1 How to cancel
Cancel a monthly subscription by emailing hello@gonzcatdigital.com.au. We ask for 30 days' notice where possible so we can wrap things up properly.
4.2 After cancellation
Unless we agree otherwise, your website may stay live for a short period after cancellation. We will help with handover of domain access, content, and any credentials you need. We are not required to keep hosting or backups running forever after services end.
4.3 Domain ownership
Your domain name stays yours. We will help transfer domain management to you or your chosen provider on request.
4.4 Refunds
Monthly subscription fees are generally not refunded for the current billing period. One-off fees may be refunded if we have not delivered the work, assessed case by case.
5. Intellectual Property
5.1 Your content
You own the content you provide: text, images, logos, and branding. You give us permission to use it only to deliver our services.
5.2 Our work
We own the website code, templates, frameworks, automation workflows, and systems we build. While your subscription is active, you can use the delivered website and related materials for your business. That permission ends when services are cancelled unless we agree otherwise in writing.
5.3 Third-party tools
Our services may connect to third-party platforms (Google, hosting providers, automation tools, and so on). Your use of those platforms is governed by their terms.
5.4 Portfolio use
Unless you ask us not to in writing, we may show your completed website or project in our portfolio and marketing.
6. Client Responsibilities
To do our job properly, you agree to:
- Give us accurate information and feedback on time
- Supply content, images, and access credentials when we ask
- Make sure you have rights to any materials you send us
- Keep your contact and billing details current
- Use our services in line with applicable laws
Delays from missing content or approvals can push out timelines.
7. Limitation of Liability
7.1 Maximum liability
To the extent the law allows, our total liability for any claim related to our services is capped at the fees you paid us in the three months before the claim.
7.2 Excluded damages
We are not liable for indirect or consequential loss, including lost profits, lost revenue, lost business opportunities, or data loss, except where the law does not allow us to exclude that liability.
7.3 No guaranteed results
We do our work with care and skill, but we cannot guarantee specific rankings, lead numbers, revenue, or ROI. Results depend on your industry, location, competition, and factors outside our control.
7.4 Australian Consumer Law
Nothing in these terms removes any consumer guarantee or right you have under the Australian Consumer Law that cannot legally be excluded.
8. Service Availability
We work to keep hosted websites up and running, but we do not promise uninterrupted service. Downtime can happen because of maintenance, hosting issues, third-party outages, or events outside our control. We will do what we reasonably can to get things back online quickly.
9. Privacy
Our Privacy Policy also applies and explains how we handle personal information.
10. Termination
10.1 By you
You can end services as set out in Section 4.
10.2 By us
We may suspend or cancel services if you breach these terms, do not pay after reasonable notice, act fraudulently or unlawfully, or if continuing the relationship creates legal or reputational risk for us.
10.3 Effect of termination
When services end, your access to ongoing work stops. We are not required to keep backups or provide support unless we agree to that separately.
11. Disclaimer
Website content is general information only. We try to keep it accurate but do not warrant that it is complete or fit for any particular purpose. You use the site at your own risk.
To the extent the law allows, we exclude representations and warranties about this website and its content, except those that cannot be excluded by law.
12. Changes to These Terms
We may update these terms when needed. Significant changes will be posted here with an updated date. We may also email active clients before changes take effect.
If you keep using our website or services after an update, you accept the revised terms.
13. Governing Law
These terms are governed by the laws of New South Wales, Australia. Disputes are subject to the courts of New South Wales.
Before taking formal legal action, both parties agree to try to resolve the dispute through direct discussion first.
14. Severability
If any part of these terms is invalid or unenforceable, that part is limited or removed as needed. The rest still applies.
15. Contact
Questions about these terms:
